Best Way to Contact:
We value your questions and feedback, and we will respond to your email as soon as possible. For timely and effective communication, please contact us via our email support@speedhor.com.

Order Shipment Time:
Your order will be shipped within 1 to 3 business days after we receive it. We strive to ensure that your order is processed and shipped promptly. Please note that we have no control over unexpected delays caused by customs or postal services in your country.

Estimated Delivery Time:
With our free standard shipping service, your package typically arrives within 14 to 25 business days. Please be aware that international mail may be subject to customs procedures and local postal processing times in the destination country, which can result in unforeseen delays.

Delayed Package:
If you have not received your order after 25 days, it may be delayed due to customs inspections, transportation issues, or other unforeseen circumstances. We kindly ask for your patience, but if the estimated time has passed and your package has not arrived, please contact us. We will do our best to work with the relevant postal services to resolve the issue and provide you with a solution.

Urgent Shipping Option:
If you have urgent needs and wish to receive your order as soon as possible, we recommend choosing the express shipping option. Express shipping typically offers faster transit times and more reliable delivery. Please note that express shipping may incur additional fees, and you will need to ensure that someone is available to sign for the package.